Monthly Archives: April 2015

Do You Know That Case Acceptance STARTS On The Phone?

Most of the time when the Phone rings at the Dental Office, the caller has a Dental Issue they are concerned about. With the correct sequence of questions and information, the patient will begin their Treatment Acceptance while they make … Continue reading

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Is Your Dental Office Guilty Of Making The Biggest Mistake We Make With Our Patients?

We all choose to work in a Dental Office because we love to help people. One of the best ways to help our Patients is to help them make the best decisions. Our Patients make the best decisions when we … Continue reading

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Are You Covering All These Important Steps In Treatment Acceptance?

Treatment Acceptance is such a vital part of all Dental Offices. Treatment acceptance involves: 1. How to approach the patient 2. How to Centre the treatment around the patient 3. Knowing what to say and when 4. How to be … Continue reading

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The #1 Magic Ingredient To All Phone Calls…

According to Wikipedia Agreeability is defined as a “personality trait manifesting itself in individual behavioral characteristics that are perceived as kind, sympathetic, cooperative, warm and considerate.” If you want to get on with people and do well in your business, … Continue reading

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Time for Reflection

Originally posted on Dr Rachel Hall:
It’s really fascinating when we are able to take a step back from our lives and spend time simply observing and reflecting. I do this a lot in my business as it helps me…

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