Monthly Archives: December 2015

My Top Ten Pearls for 2016

Pearls are very precious and special. Here are ten of my favourite “pearls of wisdom”. 1. Knowing something about your new patient before they arrive for their appointment is definitely a powerful thing. 2. Spend the time, ask the questions, … Continue reading

Posted in Customer Service, Dental Consultant, Dental Front Office, Dental Management, Dental Phone Excellence, Dental Practice Management, Practice Management, Uncategorized | Tagged , , , , , , , , | 3 Comments

I Chose My Dentist Because…

I was at a get together the other night with some friends and as you do we started talking about Dentists. I had been thinking that day about what makes people choose their Dentist in the first place and more … Continue reading

Posted in Customer Service, Dental Consultant, Dental Front Office, Dental Management, Dental Phone Excellence, Dental Practice Management, Practice Management, Uncategorized | Tagged , , , , , , , , | Leave a comment

A Really Big Missed Opportunity Could Be Happening In Your Dental Office

I am always looking for and finding opportunities that are being missed in Dental Offices. I was recently looking at a fabulous Call Tracker System that helps support Dentists by tracking the unconverted calls and unanswered calls coming in to … Continue reading

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Do These Three Things Today And See The Difference

Do these three things today and see the difference they make to your business. 1. Start Counting Counting how many calls come into your office then counting how many appointments are made will tell you what is happening. It will … Continue reading

Posted in Customer Service, Dental Consultant, Dental Front Office, Dental Management, Dental Phone Excellence, Dental Practice Management, Practice Management, Uncategorized | Tagged , , , , , , , , | Leave a comment