Monthly Archives: August 2016

Are You Seeing Everything That Your Patients Are Seeing?

What do they say about first impressions? You only get one chance to make a first impression. It is the simplest and easiest and least expensive introduction your patients get to your business yet many Dental Offices blow it! I … Continue reading

Posted in Customer Service, Dental Consultant, Dental Front Office, Dental Management, Dental Phone Excellence, Dental Practice Management, Practice Management | Tagged , , , , , , , , | Leave a comment

What You Really Need To Know About Your New Patients.

I see Dentists getting so excited about their new patient numbers and why shouldn’t they? A New Patient means your marketing and advertising, to attract New Patients, is effective and you have a superstar team who can convert calls coming … Continue reading

Posted in Customer Service, Dental Consultant, Dental Front Office, Dental Management, Dental Phone Excellence, Dental Practice Management, Practice Management | Tagged , , , , , , , , | Leave a comment

Is This Your Sign? It Is the Kiss Of Death To Your Business And Patients.

I do apologise if this sign is in your Practice window but I would hate to think someone has not let you know that it is a really bad message to send to your patients, your business and people who … Continue reading

Posted in Customer Service, Dental Consultant, Dental Front Office, Dental Management, Dental Phone Excellence, Dental Practice Management, Practice Management | Tagged , , , , , , , , | Leave a comment

The Real Reasons Your Patients Are Cancelling Their Appointments

We all have reasons for everything we do and don’t do in life. We reason through most things when making decisions. Sometimes we share our reasons for doing something or not doing it. The person’s reason for anything is usually … Continue reading

Posted in Customer Service, Dental Consultant, Dental Front Office, Dental Management, Dental Phone Excellence, Dental Practice Management, Practice Management | Tagged , , , , , , , , | Leave a comment