Monthly Archives: October 2016

The Best Way To Handle The Difficult Patient

We have all said this under our breath: “What a difficult patient.” You know the patient… You can’t seem to find a time that suits them They cancel all the time I am always following them up They never want … Continue reading

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“I Feel I Might Annoy Our Patients.”

There are two words here that concern me. “Feel” and “might”. How often have you felt something that is just not what is really happening? How often have you thought it might be the case and it was not? Be … Continue reading

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This Is Who I Am.

I was recently listening to a debate between a man and a woman and one of the participants said,  “Everyone who knows me, knows those words don’t represent me.” The truth is, our words do represent us. Very much so! … Continue reading

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The Secret To The Very Best Way To Get More New Patients.

You must make the first move when it comes to connecting with your patients. What are you waiting for? Don’t wait for an invitation. “You can make more friends in two months by becoming interested in other people than you … Continue reading

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Say This To Your Patients and Watch What Happens.

Have you ever been out and about and heard something that just sounds so wrong? I was buying a DVD in a retail store last week when I heard what seemed to be the same thing said by two different … Continue reading

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