Monthly Archives: November 2016

People Choose Your Dental Office Because…

I went shopping the other day with my daughter and we ended up shopping where we don’t normally go shopping. We ended up going into another outlet of our favourite store where we usually buy clothes. This particular women’s clothing … Continue reading

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This One Thing Can Stop You Making Your Patient’s Next Appointment.

When your patients come out to the front desk you presume they are ready to make their next appointment. The Dentist or dental assistant lets you know what the next step is with the patient’s treatment and care and you … Continue reading

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The Number One Reason Your Patients Keep Coming Back To You.

Have you ever thought about the reason why your patients come back to you? On the other hand you have been thinking why you might be losing so many patients. It is something you need to stop and ask yourself … Continue reading

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Do This If You Want To Lose Patients

“It wasn’t us, it was them.” I heard this said the other day while I was standing in a long line waiting to be served at the post office. “Wow!” I thought to myself. The woman serving customers in the … Continue reading

Posted in Customer Service, Dental Consultant, Dental Front Office, Dental Management, Dental Phone Excellence, Dental Practice Management, Practice Management, Uncategorized | Tagged , , , , , , , , | Leave a comment