Monthly Archives: December 2016

Five Things You Learned From 2016

Going into a new year should always force you to stop and assess the highs and lows of your business during the previous twelve months. During 2016 I am sure you have celebrated the highs and worked out what you … Continue reading

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Only Offer This When You Make Appointment Times And Watch The Difference

I was online reading a post on a Dental Front Office social media page. The dilemma was the patient who cannot make their mind up when they are given an appointment time. My answer is if this is happening then … Continue reading

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When You Say You Will And You Don’t.

What has happened to the world? Once upon a time in faraway world there was something called your word. Your word was a “social norm” that was very important. A world when you said you would do something and you … Continue reading

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Know What Is Going On In Your Dental Practice. Start By Measuring These Six Numbers On The Phone.

Knowing is powerful! Not knowing is dangerous. Keep up the great work if you are tracking and measuring your results. You are amongst the small minority of Dental Offices that are. Many practices are working hard but do not know … Continue reading

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