Monthly Archives: May 2017

Do This Regularly And You Could Be Saving Your Business

I was recently reading a Facebook thread asking what was the biggest threat to Dental Offices and I was astonished at how many Dentists wrote “not changing” as their answer. It is one of life’s hardest things to do for … Continue reading

Posted in Customer Service, Dental Consultant, Dental Front Office, Dental Management, Dental Phone Excellence, Dental Practice Management, Practice Management, Uncategorized | Tagged , , , , , , , , | Leave a comment

Keep Your Cool On The Phone And Do This

It seems lately that the biggest issue in the customer service industry is how to stay cool with your customers. We have seen a few Airlines struggling with customer service and how to deal with conflict. We are seeing people … Continue reading

Posted in Customer Service, Dental Consultant, Dental Front Office, Dental Management, Dental Phone Excellence, Dental Practice Management, Practice Management, Uncategorized | Tagged , , , , , , , , | Leave a comment

The Magic Ingredient For Your Dental Office

Laughter is the magic ingredient for a great life! Research has shown that if you do this everyday you are healthier, people love to be with you and you make people feel great! Laughter is so important in our Dental … Continue reading

Posted in Customer Service, Dental Consultant, Dental Front Office, Dental Management, Dental Phone Excellence, Dental Practice Management, Practice Management, Uncategorized | Tagged , , , , , , , , | Leave a comment

A Trap You Can Easily Fall Into

You want to have enough patients that you can manage successfully, grow your business, and still offer optimal care. To care for your patients you need to know them. You need to know what they need and what they want. … Continue reading

Posted in Customer Service, Dental Consultant, Dental Front Office, Dental Management, Dental Phone Excellence, Dental Practice Management, Practice Management, Uncategorized | Tagged , , , , , , , , | Leave a comment